FAQs

Loan Questions

1. What information is needed to start the loan application process?

   It depends on the type of loan. For mortgages, we have a mortgage application checklist and for business loans we have a business loan checklist for the information you need.

2. Can I borrow from my commercial line of credit or home equity line of credit online?

   Yes, you can; this functionality is built right into our online banking platform. Simply transfer funds from your line of credit into your checking account.

3. Can I pay my New Tripoli Bank loan online?

   Absolutely! Set up your loan payment as a Transfer, not a bill pay. Click on the Transfer Funds tab in online banking and you can transfer from an account to your loan account number. There is a limit of $100,000 and, again, no fees!

4. Can I see a history of my loan activity?

   Customers can view 12 months’ of statement history online. If you need a statement beyond that time frame, please call your loan officer at 888-298-8821.

5. How can I find out the payoff on my loan?

   Please call our Loan Department directly at 610-628-1828.